We are continuing to work on a fix for this issue.
Posted Oct 10, 2024 - 00:03 EDT
Identified
Identified - We have identified an issue with the ordering of some unlimited bundles via the Portal and API. This includes unlimited bundles for the following countries:
- United States of America - Canada - United Arab Emirates - Saudi Arabia - Turkey
All orders for fixed bundles are not impacted.
We are already working with our upstream provider as a priority to solve this issue as soon as possible.
Posted Oct 10, 2024 - 00:01 EDT
This incident affected: Customer Portal, Reseller Portal, and DATA eSim Purchase.