Urgent Maintenance in Progress

Incident Report for ESIMCARD

Resolved

This incident has been resolved.
Posted Oct 21, 2026 - 12:51 EDT

Update

We are continuing to investigate this issue.
Posted Oct 21, 2026 - 12:27 EDT

Investigating

We are currently performing urgent maintenance on our systems. During this period, some services may be temporarily unavailable or experience intermittent disruptions.

Our technical team is working to complete the maintenance as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding.

We will provide further updates as more information becomes available.
Posted Oct 21, 2026 - 12:25 EDT
This incident affected: Website, Customer Portal, Reseller Portal, iOS App, Android App, DATA eSim Purchase, DATA-VOICE eSim Purchase, and API.